We’re here to help.

Start a new scan from your document library and allow camera access when asked. Position the page in the frame and follow the scanner prompts. You can capture multiple pages in one session, or import existing images from Photos. Open a document to add more pages later.

You can scan, import, organise and review documents. One successful export is included, whether you choose a PDF or JPEG pages. This is one shared allowance across formats, not one per document. Further exports and Copy All Text require BlinkScan Pro.

Open a document, tap Export and choose a PDF or JPEG Pages. Use the iPhone share sheet to save to Files or send to another app. When text recognition has completed successfully, a searchable PDF includes the recognised text while keeping the original scanned page visible.

BlinkScan currently recognises English text on your iPhone. For the best results, use good lighting, keep the page flat and make sure the text is in focus. Recognition can take a moment after scanning and may make mistakes, particularly with handwriting or complex layouts. Check important text against the original before using it.

Yes. Open Recently Deleted from the library to restore a document within 30 days of deletion. Documents are permanently removed after that period, or if you choose to delete them permanently sooner. BlinkScan does not keep a server copy, so export important documents to a location you trust.

Make sure you are signed in to the same Apple Account used for the purchase. In BlinkScan, open Settings and tap Restore Purchases. You will need an internet connection. If an active subscription still is not recognised, contact support with the app version and a description of the issue. Do not send payment card details.

Open BlinkScan Settings → Manage Subscription, or iPhone Settings → your name → Subscriptions → BlinkScan. Cancel at least 24 hours before the current period ends to avoid renewal. Deleting the app does not cancel your subscription. See Apple’s cancellation instructions. Refund requests are handled by Apple at Report a Problem, subject to eligibility.

Scans, PDFs and recognised text are stored locally in the app. BlinkScan does not upload document content to its own servers. Sharing sends a copy to the destination you choose, and device backups may include app data depending on your Apple settings. Apple and Superwall process subscription and related technical data separately. Read our Privacy Policy for details.

In iPhone Settings → Apps → BlinkScan, check that camera access is enabled. If that setting is unavailable, check your device’s Screen Time or managed-device restrictions. Try closing and reopening BlinkScan. You can also import a photo instead of using the camera.